Ordering & Payments

• Can I pick up my order?

  At this time we are not offering local pickup. We apologize for any inconvenience this may cause.

• Can I substitute one of the juices for another?

  While we love that you love one of our flavors over another, at this time we cannot make any substitutions.

• Can I use Reward Points and Dollars towards my subscription or sale event?

  Unfortunately, reward points and dollars can not be used toward a subscription rate nor may they be combined with any other offers, discounts, or sales.

• Does the entire cleanse come at once?

  The juices for your entire cleanse will come in one shipment. Because the juices are shipped frozen, there is no rush to consume them. They will last for 6 months in the freezer and up to 3 days in the refrigerator. *We can fit no more than 7 days of juices (42 bottles) in one box. If you order ...

• I would like to order today, but have my order delivered at a later date. Is there a way to request this?

  At this time, the only way to schedule your delivery is by placing your order and IMMEDIATELY emailing support@rawgeneration.com asking for it to be held until the date you are ready to receive it. Because we ship everything frozen there is no rush to consume the juices as soon as they arrive. Y...

• Substitutions

  Unfortunately, at this time, we are unable to make any substitutions or customizations to orders. We apologize for any inconvenience.